Technical Support for your Security Cameras
You don't have to be a security expert to install, maintain or operate one of our security camera systems. That is because we stand behind you 100% to help ensure that your system will be up and running in no time...and stay that way.
Support Ticket
The fastest way to reach our team is to submit a ticket, this will ensure that the appropriate technician receives your information and can assist you.
Create a support Ticket
Phone Support
Need more help?
Call us at (630) 225-0693 option 2
one of our support professionals will be glad to assist you with any of our products
Remote Connection
Once you have contacted a support technician, and they have instructed you to do so, click the Platinum eye Logo to the left, or click here for one-time SOS download to allow our team to connect into your PC temporarily to assist further in diagnosing or setup on your PC.
You will need to provide them with the one-time 9-digit code to initiate the connection.
Instructional Videos
We try to make it easy to operate your security camera system. Below, please find links to our online instructional videos that can help walk you through setup, configuration and use of your camera system from start to finish.
